When a customer calls in the contact is moved to responded but the status stays Active instead of Attention. Could this please be adjusted? If a customer calls in and we miss their call it needs to alert us that they need attention.
D
Daniel
marked this post as
complete
·
·
Reply
Geoff Matthews
Agreed, WooSender should also should assign “Attention” anytime there is any type response - call, sms, email any response.
