Updated start date
Aubrey
When we increase our limit of daily contacts the start date for existing contacts seems to update to the next day instead of staying the same so they will be contacted right away. All new contacts that have already been scheduled refresh with the numbers update and are extended to be contacts in 2 days now instead of just one day.
This really hurts our productivity.
D
Daniel
Hello Aubrey, thank you for submitting a feature request. What would you like to be see done when increasing the daily contacts from the campaign preferences.
Aubrey
Daniel any scheduled or queued contacts should keep their original contact start date. When our limit of daily contacts is adjusted the contacts reset.