Feature Request

Can we have missed calls trigger the attention status on conversations.

Add the ability to select multiple (or all) active conversations in the Inbox and close them in a single action. This should include: A "Select All" checkbox in the conversation list. A bulk action toolbar with a "Close" button.

Add a note in line in the stream of conversation. So we can communicate with each other in real time.

A feature that will allow users to export conversations.

If a lead tries to cancel an appointment and sends a message with the word "Cancel" anywhere in the message instead of canceling their appointment and being offered rescheduling, they are immediately opted out and placed on the DNC list. This has caused us to lose customers.

It would be ideal if we could schedule a manual message to be sent at a specific time. For example, if I work in the early mornings, I would like the messages to go out later in the day. This feature is currently not available.

Enable the {{wooai}} short code for custom SMS and email messages so the user doesn't have to insert a Calendly link separately.

Ad a feature that would allow users to export conversations and all other data from the app.

Ad a feature that would allow users to export conversations and all other data from the app.